Privacy Policy

Last updated: October 2026

River City Foot & Ankle Clinic (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit rivercityfac.com (the “Website”), how we use it, and the choices you have.

This policy covers the Website only. Health information we create or receive while providing you with care is protected under the federal HIPAA Privacy Rule and is described in our HIPAA Notice of Privacy Practices.

Information We Collect

Information you give us

When you fill out our contact or appointment request forms, you may give us information such as your name, email address, phone number, preferred appointment times and a message. Please share only what is needed for us to contact you.

Information collected automatically

Like most websites, our hosting provider automatically records basic technical information when you visit, such as your IP address, browser type, the pages you view and the date and time of your visit. This information is used to keep the Website secure and working properly.

Third-party services

Our Website uses services provided by other companies, which may collect technical information directly from your browser under their own privacy policies:

• Google Maps – to show our office locations on the Contact page.
• Google Fonts – to display the typefaces used on the Website.

We do not use advertising cookies, and we do not sell your personal information.

How We Use Your Information

• To respond to your questions and appointment requests.
• To contact you about scheduling.
• To operate, maintain and secure the Website.
• To comply with legal obligations.

Please Do Not Send Medical Details Through the Website

Website forms and regular email are not a secure way to send sensitive health information. Please do not include detailed medical history, insurance numbers or Social Security numbers in a form or email. To discuss your health, call us at 502-546-6682.

How We Share Information

We do not sell, rent or trade your personal information. We share it only:

• With service providers who help us run the Website or our practice and who are required to protect it;
• When required by law, court order or government request; or
• To protect the rights, property or safety of our patients, staff or others.

Data Security

We use reasonable safeguards, including an encrypted (HTTPS) connection, to protect information sent through the Website. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

The Website is not directed to children under 13, and we do not knowingly collect personal information from them online. A parent or guardian should contact us on behalf of a minor.

Links to Other Websites

The Website may link to websites we do not control. We are not responsible for the content or privacy practices of those websites.

Your Choices

You may ask us to update or delete the contact information you sent through the Website by contacting us using the details below. Health records are handled as described in our HIPAA Notice of Privacy Practices.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page, and the “Last updated” date above will change.

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